The COVID-19 pandemic changed the retail landscape dramatically, as more consumers switched to e-commerce, and retailers shifted to accommodate shopper’s demands for goods. As lockdowns end, and North America is “opening for business,” experts are optimistic for the future of retail. The annual retail forecast of the National Retail Federation predicts retail sales will grow between 6.5 percent and 8.2 percent to more than $4.33 trillion in 2021. Now retailers […]
BOPIS is more than an e-commerce trend, it’s a necessity in today’s retail world. Here’s how and why a midsized retailer should add the service to improve their profits. What do such retailers like Walmart, Target, Dick’s Sporting Goods, and Petsmart have in common? They all offer BOPIS or Buy Online Pick Up in Store. No longer a popular trend, BOPIS is quickly becoming a standard service of retailers of […]
When the pandemic began, retailers were forced to adjust quickly as customers changed their shopping habits and limited their in-store visits. The retail world has always been fast-paced, but the pandemic accelerated the need to adapt. Consumer shopping habits have changed, we all know, but consumers are also changing the way they shop, with 73% reporting they have engaged in a new shopping behaviour. More than 77% of the same […]
After facing a flurry of store closings and significant economic impact, retailers have emerged in a vastly different world because of COVID-19. Across North America stores are reopening as various states and provinces find a “new normal.” The pandemic and its response were unlike anything we’ve ever seen before. So, what do retailers do now? For a midsized retailer, it can be overwhelming to consider every aspect of reopening for […]
The COVID-19 pandemic has hit retailers across the board. Now, midsized retail chains are affected as millions of people stay at home and practice social distancing. Brick-and-mortar shops selling essential supplies such as food, hardware and pet supplies are allowed to stay open, but other retailers are closed. This move has led to consumers increasingly relying on Amazon and other online shops to meet their needs, but the website is […]
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