Magstar Voted a Top Software Vendor on the 2024 RIS Software LeaderBoard

President Steven Greenwood attributes success to a singular focus on client experience excellence

Toronto, Canada, February 1st, 2024 – Magstar Inc., a premium provider of Enterprise Resource Planning (ERP) and Point of Sale (POS) software for retailers, has achieved top rankings in many vendor categories of the 2024 Retail Info Systems News (RIS) Software LeaderBoard.

The RIS Software LeaderBoard aims to help retailers as they seek solutions to meet the industry’s rapid evolution and pivot to meet ever-shifting customer needs and demands. Their annual must-read Report, now in its 23rd year, ranks the highest-rated providers of retail technology. The LeaderBoard’s unique head-to-head software rankings provide an essential and unwavering tool for making smart investment decisions.

Magstar ranked #1 for “Customer Satisfaction for Specialty Vendors” and “Leaders in Quality of Service.”

Magstar also appeared across many of the survey’s other categories, achieving top 5 rankings for overall Customer Satisfaction, Software Reliability, Quality of Support, Quality of Service, Return on Investment, Overall Performance, and Ease of Administration/Maintenance.

“Magstar Total Retail has excellent support, which is the most important factor in being able to keep things running,” one satisfied customer told the RIS team, further indicating that they were “extremely satisfied with the constant improvements, ease of use, fantastic support, and immediate attention to fix any issues that may occur.”

“We’re always proud to make a strong showing on the RIS Software LeaderBoard,” said Steven Greenwood, President of Magstar and one of the original founders of the company, “and this year, we’re especially proud to see that our focus on customer satisfaction and quality of service has us leading two categories despite some very worthy competition.

Our ambition at Magstar is to provide platinum-level support for each and every client, by assigning them a dedicated analyst with over a decade of experience in their industry. Our clients receive the undivided attention of their senior Magstar analyst the moment they require assistance with any question, and we pride ourselves on the speed and quality of our ongoing service. It’s very gratifying to see our investment in client experience excellence pay off in our exceptional RIS LeaderBoard results for 2024.” To download a copy of the 2024 RIS Software LeaderBoard rankings, click here.

About Magstar:

Located in Toronto, Canada and Established in 1986, Magstar supplies Enterprise Resource Planning and Point of Sale Software to mid-sized retailers across North America and the Caribbean. Magstar’s complete product suite includes Back Office, POS, Mobile POS, Warehouse, and CRM applications. For more information, visit www.magstarinc.com or email info@magstarinc.com.