When the pandemic began, retailers were forced to adjust quickly as customers changed their shopping habits and limited their in-store visits. The retail world has always been fast-paced, but the pandemic accelerated the need to adapt. Consumer shopping habits have changed, we all know, but consumers are also changing the way they shop, with 73% reporting they have engaged in a new shopping behaviour. More than 77% of the same […]
After facing a flurry of store closings and significant economic impact, retailers have emerged in a vastly different world because of COVID-19. Across North America stores are reopening as various states and provinces find a “new normal.” The pandemic and its response were unlike anything we’ve ever seen before. So, what do retailers do now? For a midsized retailer, it can be overwhelming to consider every aspect of reopening for […]
The COVID-19 pandemic has hit retailers across the board. Now, midsized retail chains are affected as millions of people stay at home and practice social distancing. Brick-and-mortar shops selling essential supplies such as food, hardware and pet supplies are allowed to stay open, but other retailers are closed. This move has led to consumers increasingly relying on Amazon and other online shops to meet their needs, but the website is […]
Today’s retailers may be in competition with eCommerce giants like Amazon, but they also have an edge: consumers spend more shopping in-store than they do online. According to a First Insight study, 71% of shoppers spend more than $50 in-store versus 54% spending over $50 shopping online. The same study found that 34% of customers will spend more than $100 in a store. To win dollars away from the dot […]
As e-commerce’s popularity continues to expand in retail, brick-and-mortar retailers need to find new ways to drive online shoppers to their physical store locations. While customers have embraced the convenience of online shopping, in-store shopping hasn’t lost all of its appeal. Brick-and-mortar locations offer several benefits over online stores, including the ability to physically interact products, speak to helpful associates and receive personalized attention. The majority of customers are still […]
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