Platinum-Level Support

Dedicated Analysts. Platinum-Level Service. Personalized Support. No Call Centers.

At Magstar, your success is our priority — not just during implementation,
but every day after. That’s why every Magstar client is assigned a dedicated
senior analyst with over a decade of industry experience. You’ll always
speak to someone who understands your business, your setup, and your
goals — not a generic help desk.

 

  • 24/7 support from North America-based teams
  • Direct access to your assigned analyst
  • No tickets, no scripts — just solutions that work

Our Proven Implementation Process

Seamless Transition. Smarter Rollouts. Retailer-First Approach.

We know that implementing a full ERP system can seem overwhelming — that’s why we’ve developed a proven process that keeps your business running while we get your solution up and running.

Gap Analysis

Software & Hardware Installation

Employee Training

Lab Testing

Pilot Test

Rollout

Need help now?

Magstar customers can access personalized assistance here:

Your analyst is ready to help — with the context, expertise, and urgency your business deserves.